Terms of service

TERMS AND CONDITIONS **Effective Date:** May 7, 2026 Welcome to Vital Baseline (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the website located at https://vitalbaseline.shop/ (the “Site”), including any purchases made through the Site. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must discontinue use of the Site immediately. --- # 1. ELIGIBILITY By using this Site, you represent that you are at least 18 years old or the age of majority in your jurisdiction and are legally capable of entering into binding agreements. --- # 2. HEALTH AND MEDICAL DISCLAIMER The products and information provided on this Site are intended for informational and educational purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Statements made regarding products sold through the Site have not necessarily been evaluated by the U.S. Food and Drug Administration (“FDA”). Nothing on this Site constitutes medical advice. You should consult a qualified healthcare professional before using any supplement, wellness product, or nutritional product, especially if you are pregnant, nursing, taking medication, or have a medical condition. Use of any products purchased through this Site is at your sole risk. --- # 3. PRODUCT INFORMATION We strive to ensure product descriptions, images, pricing, and availability are accurate; however, we do not guarantee that all information on the Site is complete, current, or error-free. We reserve the right to: * modify or discontinue products at any time; * limit quantities; * refuse or cancel orders; * correct pricing or listing errors without prior notice. Product packaging and materials may contain additional or different information than what appears on the Site. --- # 4. ORDERS AND PAYMENT By placing an order, you agree that: * all information provided is accurate; * you are authorized to use the selected payment method; * we may refuse, cancel, or limit any order at our sole discretion. We reserve the right to cancel orders suspected of fraud, unauthorized resale, abuse, or unlawful activity. Prices are subject to change without notice. --- # 5. SHIPPING Shipping estimates are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, supply chain issues, or events beyond our reasonable control. Risk of loss transfers to the customer upon delivery to the shipping carrier. Customers are responsible for ensuring products may legally be imported into their jurisdiction. --- # 6. RETURNS, REFUNDS, AND CHARGEBACKS ALL SALES ARE FINAL. Refunds, returns, exchanges, replacements, or store credits may be granted solely at the discretion of Vital Baseline. We reserve the right to deny any refund request for any reason permitted by law, including but not limited to: * opened products; * used products; * dissatisfaction based on subjective expectations; * improper use; * failure to follow instructions; * suspected abuse or fraud. Customers who initiate fraudulent or abusive chargebacks may be permanently banned from future purchases and may be subject to collection efforts or legal action where permitted by law. Nothing in this section limits rights that cannot legally be waived under applicable law. --- # 7. SUBSCRIPTIONS AND RECURRING BILLING Certain products or services may be offered in the future on a subscription or recurring billing basis. If subscriptions become available: * customers authorize recurring charges using the selected payment method; * subscriptions may continue until canceled; * cancellation terms, billing frequency, and renewal details will be disclosed at the time of purchase. We reserve the right to modify subscription pricing or terms with reasonable notice.